WHAT INFORMATION DO WE COLLECT? HOW DO WE USE IT?
We collect the domain name of e-mail addresses of visitors to our site and aggregate (not personally identifiable) information on what pages visitors access. We use this information to monitor the use of the site and to improve its performance and usefulness. We also collect information you volunteer, such as survey responses, comments, purchasing and billing information, and your requests. When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. We may also use this information we collect to occasionally notify you important functionality changes to our website, new services, and special offers we think you'll find valuable.
HOW DO WE PROTECT CUSTOMER INFORMATION?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all informatoin you input before it is sent to us. Futhermore, all of the customer data we collect is protected against unathorized access.
HOW DO WE ALLOW CUSTOMERS TO UPDATE OR CHANGE INFORMATION WE COLLECT?
outdoor DIVAS strives to delight each and every customer by providing diverse, high-quality products that will meet and exceed your expectations. If for any reason you decide that a product is not suitable for your needs, please feel free to return the unused, unaltered, and unwashed items within 30 days of purchase for either a full refund or exchange. Simply follow the instructions on the Return & Exchange Form included in your origional shipment. Origional tags and receipts must accompany all returns. Returns due to manufacturers defect will be handled according to the manufacturers policies. Due to certain safety and liability issues, select hardgood items, such as climbing equipment and polar watches, cannot be returned. If you have any questions concerning purchases of this nature, please contact us at 866.449.DIVA or by email at email@example.com
We intend to maintain accurate and up to date information in regards to the content on our website, however, we cannot always guarentee that such is the case. We reserve the right to refuse or cancel any orders which may inadverently state an error or omission in pricing. It is our intent to maintain as accurate a site as possible, but since errors do occur, we will make every effort to contact you and give you the opportunity to edit or cancel your order accordingly. Price and availability are subject to change.